FAQs
What services do you provide?
We provide a full range of services across all aspects of plumbing and heating.
How long is your guarantee?
We provide all customers with 12 months guarantee on workmanship and all supplied materials
How big is your team?
We have a team of 30 employees.
Where are you based?
We have an office in Lincoln on the Allenby trading estate.
Do you use subcontractors or your own engineers?
We only use directly employed local engineers. Our engineers and trained and certified.
Sometimes on installation work, we will contract other trades such as groundworks and joiners, these other trades are also fully trained and certified.
What qualifications do you have?
Gas safe registered for domestic, commercial, catering and industrial for natural gas and LPG
Oftec registered for domestic and commercial single stand and dual-stage burners
Refcom registered for air conditioning and heat pumps
NIC EIC registered for domestic and commercial electrical and heat pumps
Unvented cylinders
Levels 1, 2 and 3 advanced plumbing and heating
Water safe
Anglian water approved plumbers
Worcester Bosch accredited partners
Legionella
Energy efficiency Part P
Underfloor heating
Health and safety accreditations
Constructionline gold
Chas
SafeContractor
Boiler FAQs
Installations
How quickly can my boiler be replaced?
Boilers can be replaced within 24 hours
How long is the guarantee on the boiler?
Depending on the boiler selection the guarantee will be between 5 - 12 years.
Which boiler manufacturer do you recommend?
We recommend Worcester Bosch which is the best boiler brand on the market for gas, oil and LPG.
We can provide a guarantee of 12 years on your boiler, system filter, controls and unvented cylinder.
Do you provide free quotes?
Yes, we provide free boiler quotes where an engineer will visit your property to discuss your needs. This quote is free and there is no obligation.
We also provide an online boiler estimate tool to give you an idea of the cost of a new boiler.
Do you offer boiler service plans and system cover?
Yes we offer boiler service plans starting at £7.10 per month and system cover plans starting at £10 per month
For boilers under a manufactures guarantee we offer a discounted system cover plan.
Servicing
How much are your boiler services?
Our boiler services are £85 for natural gas, £100 for LPG and £120 for oil.
What do you do on a boiler service?
First of all, the engineer will inspect the boiler, gas meter and other appliances for signs of visual distress, this is known as a visual inspection. During the visual inspection the engineer may need to access your other gas appliances and in some cases carry out a safety check on them.
For modern high-efficiency boilers, there are different methods used by different manufacturers, we follow the manufacturer’s instructions. This usually includes safety and efficiency checks and adjustments including checking the combustion analysis of the flue gases adjusting if necessary, checking and adjusting the pressure of the expansion vessel if possible, inspection and cleaning of the sump and condensate trap, checking and adjusting range rating if signs of excessive wear are present, an inspection of the flue, flue termination and all flue joints, running at a minimum and maximum rate and using the manufactures preferred method of cross-referencing safe system operation parameters such as flue gas analysis, inlet pressure, dynamic working pressure, gas rate, negative fan pressure etc.